Service Commitment

Higer Service, Higher Service

  • 24 -Hour Service to Customers
  • Temporary Solution Within 3 Days
  • Permanent Solution Within 30 Days

Service Policy

Long Warranty Period, One-stop Service

  • 24
    Coach, Bus or Medium Coach:
    24 Months or 160,000KM.
  • 42
    Light Duty Vehicle:
    42 Months or 100,000KM.
  • One-stop Service to meet customers’ various demands.

Professional Service Team

Perfect Organization Structure,Excellent Service Team

  • 7

    Major Business Modules

  • 121

    Service Stations

  • 200

    Service Engineers

Overseas service has 7 major business modules, and carries out product warranty,
spare parts supply, personnel training, on-site support and other services around the world.
121 overseas service stations and more than 200 service engineers are all ready to serve customers all over the world.

Service Process

Timely,Effective,Reliable

  • Bus problem occurs

  • Confirm with Higer Service Station

  • Repair the bus

  • Lodge the warranty claim

  • Approve the warranty claim

  • Remit or send parts for compensation

  • Finish the job and file