Offering New Kinetic Energy in High-End Market
Higer Achieves Remarkable Growth in Both Export Volume and Revenue

In 2021, with exported volume of 3,709 vehicles and sales revenue of RMB 2.465 billion, Higer achieved remarkable year-on-year growth in both sales volume and sales revenue.


How did Higer achieve such breakthrough in the overseas market against the multiple influences, including the global COVID-19 pandemic and intense supply chain, in 2021?  This was not only attributed to the delivery of large orders in advantageous markets, include Qatar, but also attributed to the contributions of new growth points in high-end markets of developed countries.



Nailed high-quality orders in fluctuating overseas market


In 2021, the difficulty in the overseas bus market was doubled. The COVID-19 pandemic sweeping across the globe not only caused inconvenient visits abroad, but also influenced the public transport industry in multiple countries, leading to a series of chain reactions, including reduced customer demand, tight budget, increased freightsand raw material prices, and insufficient supply of parts and chips.


Against such situation, how did Higer achieve the remarkable growth in both export volume and revenue in 2021?


Firstly, through more than 20 years ofdeep exploration in overseas market, Higer has accumulatively exported nearly 50,000 buses to more than 130 countries and regions and has established relatively mature global network. This was the foundation for Higer to overcome numerous disadvantageous factors. “Higer persisted in the input of resources to guarantee the sustaining sales and field services. In 2021, Higer delivered large orders in succession in Qatar and maintained market advantages in Russia,South Korea, and Macau.


Meanwhile, Higer nailed high-quality orders and adhered to steady and sustainable development market strategy to maximize the results with long-standing efforts.


In 2021, the yearly export revenue of Higer new energy vehicles exceeded US $ 60,000,000, up by 214% on year-on-yearbasis. Especially in the high-end markets, including Israel, Bulgaria, Ireland, and South Korea, Higer achieved growth in both sales volume and revenue.



Emerged advantages of Chinese buses by upgrade of overseas mode


In 2021, Higer’s overseas customers were mostly pleasantly surprised by Higer's persistence on "Chinese wisdom”(Product customization), “Chinese speed” (Timely delivery), and “Chinesequality" (After-service).


Along with the approach of World Cup Qatar2022, Higer guaranteed with full efforts the successful delivery of large export order for 1,815 buses in succession in 2021.


In response to the road conditions, weathers, and demands in Qatar, more than 100 adaptability improvements were made for Higer buses in terms of sound insulation, thermal insulation, A/C system, corrosion resistance, onboard intelligent network, and nighttime driving safety.


At the end of June, 2021, the vessel loaded with the first batch of 378 Higer buses arrived at Qatar. In the Final of Emir Cup, Qatar in October, 196 Higer all-new generation E series minibuses KLQ6952 passed the vehicle service quality inspection and successfully completed the transport supporting task.



In 2006, 500 Higer buses were put into services for Qatar Asian Games. This order was the largest batch order exportedby Chinese bus manufacturers to Qatar at that time and Higer completed the delivery successfully within less than 3 months of “Chinese speed”. For this order for World Cup Qatar 2022, not only the “Chinese speed” was same as before, but also the “Made-in-China” overseas plant was established and Higer's Oman KD plant took part in the order production. Following the ownership volume of more than 6,000 Higer buses in Qatar market and the achievement of over 90% market share in this market segment, Higer has established quick and efficient service response mechanism.


The customized products create values forcustomers and, with complete production and service system, seize regionaladvantages and thus cover the surrounding regions. The three-dimensionalupgrade of Higer overseas operation mode emerges the powerful strength ofMade-in-China developing towards high-quality.


Demonstration of Made-in-China in high-end markets by breakthroughs


In 2021, Higer not only further seized strategic highland of high-end buses, but also shared the R&D and practice results of Chinese buses in terms of clean energy and new energy to the world.


Since the initiation of dual-brand strategic cooperation between Higer and Scania, “King of the Road”, in 2006, Scania · Higer dual-brand bus, as the leading export brand in Chinese high-end bus industry for many consecutive years, has been distributed to more than 50 countries and regions, including U.K., Belgium, Germany, and Australia.


In 2017, Scania · Higer dual-brand released CL120 new public bus product, symbolizing the expansion of two-party cooperation from Touring and A30 coaches to public buses. On May 18, 2021, Scania · Higer Fencer was officially released in U.K. to continuously march towards high-end public bus market.


Fencer family products include F1 bus, F8 high-end bus, F9 double-deck bus, F18 articulated bus, and F6 intercity/schoolbus, with the length at 10.5m-18m. Besides the diesel model, the battery electric, hybrid, and hydrogen fuel cell models are offered. The Deputy General Manager of Higer Zheng Chunhui said: “On one hand, Scania is extensively recognized by high reliability and strong power advantage and brand appeal in Europe. On the other hand, with years of great efforts in public bus field, Higer boasts mature operation experience of new energy buses. Fencer serieswill seize the market opportunity of European public bus product electrification and speed up the breakthroughs in high-end markets.”



Higer boasts a series of “Combination measures” to win higher market share in high-end market.


Since 2016, Israel repurchased and putinto use Higer super-capacitor buses for multiple times, setting the precedent for the world’s first commercialization of super-capacitor pure-electric bus. In April, 2021, 31 Higer CNG buses were shipped towards Tel Aviv, Israel. This batch of 12m low-entry CNG buses, powered by Euro-VI compliant engine and passing the EU ECE certification, once again provides a good example for the energy-saving, emission reduction, and lowered operating cost in European high-end market. At the end of 2021, nearly 100 Higer low-entry three-door extended range new energy buses tailored to Macau region were delivered insuccession to Nam Kwong TCM.


In 2022, Higer will continue to enhancethe promotion strengths in overseas high-end market and for new energy vehicle models and speed up the leapfrog development towards globalized bus brand!



























Privacy Statement


PRIVACY STATEMENT

We understand theimportance of privacy to you and will fully respect your privacy. This PrivacyStatement is intended to help you understand the personal information weprocess and how we ensure that your rights and privacy are respectedaccordingly, in an easy-to-read and navigable form.


Please read thefollowing sections to learn how we collect, use, and protect your personal dataand your rights as a data subject. This statement applies to the products andservices provided by Higer Bus Company Limited (" Us ", "our" orthe "Company").


1. How do we get the data

We may collect thefollowing two types of data:

* Data from or about you

* Data from you or about your vehicle


When you communicate with us prior to purchase

When you visit ourwebsite and contact our business personnel regarding product information(including on-site, telephone, email, online instant messaging, etc.), we maycollect personal data from you or about you for the purpose of communicatingwith you and processing your request.


Personal data from you or about you

Data category

Data description

Usage

Contact information

Contact person, contact number, address, location, E-mail

Communicate with you, process your requests and provide products or services for you


When you are a customer of Higer Bus

If you are the ownerof product or service of Higer Bus, we may also collect information from orabout you, your vehicle, for the delivery of your order and to fulfill yourservice request.


Personal data from you or about you

Data category

Data description

Usage

Order information

Vehicle series/model, contact person, contact number, email address, dealer name and address

Order delivery and fulfill your service request

Financial information

Payment method, account information

Process your payment


Information from or about your vehicle

Data category

Data description

Usage

Vehicle data

Vehicle series/model, factory number, vehicle identification number (VIN code), TBOX code, SIM card number, vehicle configuration, vehicle location data

Meet your product and service requests

Safety analysis data

Data on vehicle performance, usage, operation and vehicle health, log information, cybersecurity monitoring data

Provide you with vehicle maintenance (including vehicle remote diagnostics) and continuous improvement of your vehicle based on your consent or a contract we have with you

Vehicle maintenance record

service date, mileage, maintenance information description, maintenance cost, part details

Provide you with continuous maintenance service

Typically,you provide this data to us, but in some cases, we may collect data about youfrom third parties or public records. We protect data obtained from such thirdparties in accordance with the practices described in this Privacy Statement.


2. Howdo we use data

We may process the data we collect for the following purposes:

i.  Communicate withyou, respond to your needs, and fulfill your requests;

ii. Perform contractualobligations, such as: provide services that customer requested, provideon-board functions on demand, provide remote diagnostics, remote monitoring,and support vehicle maintenance;

iii. Continuous improveour products and services.


We will not sell your personal data to any person or organization at anytime for any purpose whatever.

If you would like to review, modify your data, or withdraw your consent,you can contact us by email to Privacy@higer.com

Data may be processed electronically in IT systems or manually in paperform. Data processing will comply with the principles of fairness, legality andtransparency throughout its life cycle and comply with applicable laws andregulations to ensure data security and confidentiality.


3. Impact of failure to provide data

Submissionof data was never mandatory. However, failure to provide the required data,which is marked as required, may prevent us from providing the services orproducts you require, or may cause us to provide the services or products yourequire less than ideal. On the other hand, if the data marked as optional isnot provided, you can obtain the service or receive the product in any case.


4. How do we share your data

We are a company specializing in themanufacture of buses, and subject to compliance with applicable laws and regulations regarding datastorage and cross-border transfer of data, data may be shared and passed on tothe trustee, such as: Our subsidiaries, affiliates, and joint ventures, serviceproduct suppliers, authorized resellers, distributors and business partners inor outside the People's Republic of China in which we are directly orindirectly involved have specific contractual obligations and may only use themfor the purposes described above.


Data may be provided to othertrusted trustees in order to fulfill legal obligations, manage and maintain thesecurity of the Company, protect the rights or property of the Company, andrespond to orders from relevant government authorities.


In such cases, the abovecompanies or organizations must strictly comply with our privacy and dataprotection requirements and must not use the personal data they receive from usfor any other purpose.


5. Cross-border data transmission

Higer Bus CompanyLimited is committed to the researchand development, production, and sales of large, medium and light passengercars, with a market covering nearly 150 countries and regions. In order toprovide you with products or services, your data may be transferred to theterritory of the People's Republic of China, including storing such data indigital or physical databases managed on our behalf. Database management anddata processing are limited to the above data processing purposes, and we willperform the necessary assessments required by laws and regulations and meet therequirements of privacy protection laws to ensure that data is adequatelyprotected.


If you are located in the European Economic Area, we ensure that thecross-border transfer of your personal data is carried out in accordance withapplicable privacy regulations and that appropriate technical and organizationalsafeguards have been established. If you have any questions, please contact usat Privacy@higer.com.


6. Retain your personal data

For the purposes stated in the Statement, we will retain and maintain yourpersonal data in our systems and files for the shortest period permitted by lawand regulations, taking into account legal and contractual requirements whenapplicable, unless the storage period is extended for your benefit.


When the data is no longer necessary for the purpose for which it wasprocessed, the data will be deleted or stored in a form that does not allow theidentification of the data subject.


During the data retention period, if we receive your deletion request, wewill delete your personal data according to your request, unless it needs to beretained for a certain period according to the requirements of relevant lawsand regulations. In all cases, we will abide by the above principles and referto the professional advice of the Privacy Management Department.


7. Your rights to your data

You may exercise your rights under applicable laws and regulations,including:

* Right to access and gain information: you have the right to receive an explanation fromthe processor as to how your personal data is processed, for what purpose andwith whom it is shared, and the right to request access to your personal data.


* Right of correction: you have the right to request the processor to correct personal data thatyou may consider inaccurate and to request the completion of incompleteinformation.


* Right of deletion: you have the right to request the processor to delete your personal data subjectto applicable laws and regulations and company shall not be delayed without reason.


* Right of data portability: you have the right to request the processor totransfer your personal data to another designated processor without beingobstructed by the processor.


* Right to withdraw consent: you can withdraw your consent to the collection,storage and processing of your personal data at any time.


You can exercise these rights by contacting us at the following emailaddress: Privacy@higer.com


If you send us a request, we may need to obtain additional personalinformation from you to verify your identity and contact you if necessary. Thisinformation, as well as other data already in our possession, will be processedin accordance with applicable law to meet your request. When necessary, certaininformation may be transferred to a subsidiary or affiliate of Higer Bus CompanyLimited as a trustee to fulfill yourrequest. Your personal data will be processed for as long as it takes toevaluate and process your request, after which your data will be archived foran appropriate period so that we can demonstrate that the request has beenprocessed correctly and in a timely manner.


8. Updates to this Privacy Statement

This Privacy Statement sets out the details about your personal data that Higer Bus CompanyLimited collects and from time to timewe may develop new features or services that may require us to change thisPrivacy Statement if the scope and purpose of the data collected changes.


ThisPrivacy Statement is updated in July , 2024 . We reserve the right to modify or update this Privacy Statement at anytime to adapt to changes in laws, regulations and our processes. We will postupdates on this site from time to time, and this information is effective atthe time of Posting. We encourage you to periodically review this Privacy Statementto understand how we protect your information.


9. Contact us

If you have questions or comments about privacy, or submit a request forprivacy data based on the data subject's rights, please contact us at Privacy@higer.com.